Scott Bowling's Resumé.

Scott Bowling
Gracie Station, PO Box 278
New York, New York 10028
212.427.5509
Email: scott@scottbowling.com

Summary

With over twenty years of experience in the computer industry, my expertise includes: Technology consulting and strategic planning; individual and group course development and training in a wide range of computer and Internet skills and applications in both corporate and collegiate environments; Web site, online community, collaborative tool, game and banner ad development; maintaining and moderating bulletin boards, email discussion lists and other interactive online environments; custom software development; database development; software and system needs analysis consultation, recommendation and implementation; computer system and network configuration and repair; multimedia CD ROM project management and production.

Experience

2003 - Present - Designed Xperiences - CEO
DX is a strategic digital media company specializing in experience management and computer/human interaction. Projects include business and marketing consulting, and the integration of Web sites, community portals, blogs, games and other interactive media into the overall business process to enhance operations and better meet organizational goals. Activities include:

• Strategic planning and implementing technology as part of overall business operations and goals
• Creating Web sites with interactive elements to foster participation by visitors
• Implementing custom scripting and open source software for community and collaboration
• Researching online communities from both a technical and sociological vantage as to how to best build, maintain and leverage them to further organizational goals
• Consulting with clients on developing terms of use and guidelines for mail lists and online forums
• Assisting clients with maintaining and moderating interactive online components

2001 - Present - World Wide Web Artists' Consortium, Inc. - President
Management of the nonprofit Internet and New Media industry organization chartered for education and the support of its members, including technical, career and business development. Duties include:

• Arranging org participation in industry events. Representing org at these events.
• Setting the agenda and running Board meetings;
• Recruiting volunteers, speakers and Board members;
• Building cooperative alliances with other organizations;
• Negotiating with other organizations and vendors for strategic partnerships and member discounts for goods, services and events;
• WWWAC meeting planning;
• Organized panel discussion and social networking events;
• Lead member of the mailing list's moderating team;
• Working with teams maintaining the web site and servers;
• Developing a new online community site;
• Installed, managed and moderated a “breakfast club” chat room;
• Managing SIGs (Special Interest Groups), including meetings and mail lists;
• Membership acquisition/retention and generally promoting and improving the organization.

Significant achievements include: building a consensus to enact much needed revisions to the bylaws; successfully directing the effort to make online registration available after it had been stalled for several years. The next major milestone is bringing the Drupal-based community site live, which is scheduled to happen shortly. Volunteer part-time position.

As part of WWWAC's "Good Works" program I participated in the ImagineNY project of the Municipal Art Society, where I:

• Worked in collaboration with staffers, other volunteers and commercial entities to design and implement a Web site which encouraged commentary and idea submissions from the community
• Participated in planning sessions with staffers and other volunteers
• Provided technical support and assistance, including several mail lists both public and private
• Acted as a facilitator in discussion groups

2001 - 2002 - Marymount Manhattan College - Adjunct Professor
Taught a lab-based introductory multimedia course which covered the basics of print and web publishing including design and layout theory, graphic and animation work, and sound recording and editing.

1996 - 2003 - ThingsWeb - Principal
Computer consulting; custom software development and training (comprehensive listing of applications produced); computer system and network consultation, troubleshooting, installation, configuration and training; database development; Web site development and troubleshooting (includes information architecture, design, graphics, coding, scripting, strategic planning, technology consulting, customer experience management planning, RFP consulting and development, etc.); banner ad development and troubleshooting; more. Specifically, I:

• Created community-building scripts for Web sites, including guest books and message boards
• Consulted with clients on building Web sites to communicate effectively and achieve goals
• Assisted in developing guidelines for moderating mail lists and online forums
• Worked in collaboration with principals of an Internet radio station to create an interactive environment coupling live video with a chat room, also providing an online forum where viewers could contribute material to the site

1988 – 1996 - Business Performance Dynamics, Inc. – Principal
A consulting, training and application development corporate partnership (comprehensive listing of applications produced). Among other activities and projects, we consulted with clients on computerization, performing needs analysis and making software/hardware and implementation recommendations; trained clients one on one and in small groups to utilize computer systems and software tailored to their business or personal needs; provided business consulting and marketing services, including logo/letterhead and newsletter design, surveys with analysis and events planning; sold, configured and repaired computer systems and networks. Training included general computer use, word processing, spreadsheets, accounting, desktop publishing, graphics production, CAD, video production, multimedia, database and other specialized/vertical software applications.

Additionally, individually I:

• Produced custom applications in xBase, FoxPro, Pascal, C++ and Multimedia Toolbook
• Consulted with Virginia AFL-CIO on creating their Workers Assistance Program (WAP), including logo and newsletter design and planning the rollout event
• Produced and Project Managed a CD-based trade journal for the paper industry. I worked with a staff of 6 in-house, two subcontractor programming teams and two video teams
• Produced short course in basics of HTML and web site development, including animation and video production

As part of the CD project:

• Responsible for programming, video encoding, pulling content together into Multimedia Toolbook files, creating CD masters, QA/testing and mass production of finished issue (produced quarterly and distributed to 10,000 worldwide)
• Created technique for producing "slide show" videos combined with high quality voice-overs to conserve space and bandwidth
• Created web site based on CD product (1996), including dealing with issues of encoding video for the web and converting database data for web delivery
• Installed, configured and moderated conference chat room sessions based on the graphical chat software The Palace

1985 – 1988 - Bowling Technologies – Principal
Consulted with clients on computerization, performing needs analysis and making software/hardware and implementation recommendations. Trained clients one on one and in small groups to utilize computer systems and software tailored to their business or personal needs. Training included general computer use, word processing, spreadsheets, accounting, desktop publishing, database and other specialized/vertical software applications. Sold, configured and repaired computer systems and networks. Produced custom applications and utilities in Pascal, C and Dbase III+. Converted existing database and other software application data for use in newer commercial software or custom applications.

1984 – 1985 - Advance Computers – Sales Support & Training
Trained customers in computer basics, word processing, spreadsheet and other microcomputer software. Sold and repaired computer systems and printers. Worked with minicomputer based multi-user system in sales support role. Also performed sales, installation and after-sales technical assistance. Was technical liaison with the local computer user's group, participating in meetings, running SIGs on subjects such a programming and databases, and eventually becoming the organization's president.

1983 – 1984 - Computer Teaching Center – Instructor
Taught introductory hands-on computer courses in groups from 10 to 50 people, in age groups from 5-6 to adult. Refined basic level courseware, developed intermediate courses and planned advanced courses covering basic computer literacy.

Software Applications Produced

• Specialized utilities for file manipulation (stripping, converting, splitting)
• Specialized database applications for contact management and tracking other information, with various reporting and mail merge capabilities.
• Specific applications include:
  • Accounting: General Ledger, Accounts Receivable/Payable, Inventory Control, Payroll, Checkbook
  • Project Estimation/Quoting System for wood products manufacturer
  • Association Management
  • Video Store Rental Tracking
  • Legal Time and Billing
  • Machine Shop/Specialized Manufacturing Job Tracking, Time Sheets, Quoting and Invoicing System
  • Nonprofit Grant Program Tracking with highly flexible reporting/graphing
  • Fund Accounting
  • Management Software for Buying/Selling Used Industrial Equipment, which included:
    • equipment database with images
    • contact and supplier databases with tracking for registered users of CD
    • integration with word processing and accounting
    • comprehensive tracking of inquiries, contacts made, follow-ups, orders and fulfillment
    • extensive reporting capabilities, including support for publishing data in a monthly booklet, disk and CD
    • creation of a system of delivering equipment quotes on diskette, including a customer application to extract and display equipment information and images from disks produced automatically by staff

Technical Skills Summary

• Web: HTML/CSS/AJAX (hand coding geared towards standards compliance and accessibility while accommodating browser/platform quirks), blogs and online communities based on apps like Wordpress, Joomla, Drupal, Blogger, etc., collaboration tools like wikis, animation (GIF, Director, Flash), online video encoding and live streaming, scanning and image optimization, web and mail server configuration, FTP, Telnet, SSH and other software for maintaining sites
• Multimedia: Flash, Multimedia Toolbook, Director
• Operating System: CP/M, MP/M, Concurrent Dos, MS/PC-DOS, Windows 9x/NT/2000, Mac, SCO XENIX, Solaris, Unix, Linux
• Database: dBase II, dBase III+, FoxBASE, FoxPro, Visual FoxPro, MySQL, SQL Server
• Programming Languages: PL/1, BASIC, Assembler, Pascal, C/C++, xBase, perl, Javascript
• Major Applications: WordStar, WordPerfect, Lotus 123, MS Office (Word, Excel, Access, PowerPoint), Photoshop, Illustrator, InDesign, Acrobat, Premiere, AutoCAD, Design CAD, Xerox Ventura Publisher, PageMaker

Education

1981 – Virginia Commonwealth University, Richmond, VA
1982 – J. Sargent Reynolds Community College, Richmond, VA
1984 - present – Other training (conferences, seminars and workshops) for continuing education

Professional Affiliations and Activities

2001 – present - WWWAC (World Wide Web Artists' Consortium), President
1996 - present – HTML Writes Guild member
1991 - present – Visual FoxPro User's Group member
1984 - 1986 – Epson Computer User's Group, Richmond, VA, President (1985-1986)